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Customer Service Specialist
Job Announcement

When you work for CRRWater, you work with a team of very close people; there are only 6 of us, so a family-positive atmosphere comes naturally. When you live on the Ranch, you get to be one of the very few who work less than 10 minutes from home. You work for a team that is flexible and understanding.

Our values of Quality Water, Customer Service, Financial Accountability, and Responsible Stewardship govern how we serve each other, the public, and our surrounding community. 

Top candidates for our Customer Service Specialist will demonstrate a strong drive and natural energy to provide the very best customer experience, possess excellent interpersonal communication skills, enjoy being part of a team, and be eager and open to continuous  learning. 

Salary: $19.00 Hourly 

Work Schedule: Monday through Thursday, 8 am to 4:30 pm.

*you may be asked to work evenings, nights, weekends, and holidays in an emergency

Essential Duties:

  • Respond to various inquiries from customers, the general public, and other staff and departments, providing information and assistance by phone, in-person, or email.

  • Resolve customer complaints and provide account and billing assistance.

  • Process and reconcile daily credit card and cash payments.

  • Perform various billing activities to ensure customer bills are sent accurately and on time.

  • Maintain customer database to ensure account and billing information is up-to-date and accurate.

  • Contact customers regarding delinquent accounts to collect outstanding balances.

  • Accounts receivables.

  • Perform a variety of general administrative functions.

Minimum Qualifications:

High School diploma, GED, or any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities required for the position. Additionally, you are a good listener and communicator. Providing customers with answers to their questions in a way that they understand. One year of experience working with customers in a service-type environment. 


  • Vacation and Sick Leave

  • Medical, Dental, Vision, Basic Life, Medical Transport

  • Short Term Disability

  • 401K

Crooked River Ranch Water Company is proud to be an equal opportunity employer and is a drug-free workplace. Our policy requires a criminal/civil background check, a driving record check, and a drug screen as a condition of employment. 

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